Privacy Policy
Your Privacy Matters to Us
Last Updated: January 15, 2025Information We Collect
At Teach Beam, we collect various types of information to provide you with effective stress management and emotional stability services. Understanding what information we gather helps you make informed decisions about sharing your personal data with us.
Personal Information
Contact Details
Name, email address, phone number, and mailing address when you register for our services or contact us directly.
Account Information
Username, password, and profile preferences when you create an account on our platform.
Service Data
Information about your stress management goals, emotional wellness preferences, and progress tracking data.
Automatically Collected Information
When you visit our website or use our services, we automatically collect certain technical information including your IP address, browser type, device information, and usage patterns. This data helps us improve our service delivery and understand how clients interact with our platform.
How We Use Your Information
Your personal information serves multiple purposes in delivering our stress management and emotional stability services. We use this data to personalize your experience, track your progress, and provide relevant resources for your wellness journey.
Service Delivery
We use your information to deliver personalized stress management programs, track your emotional wellness progress, schedule appointments, and provide ongoing support through our various service channels.
Additionally, we may use your information for administrative purposes such as account management, billing, customer service communications, and sending important updates about our services. We also analyze aggregated data to improve our service offerings and develop new stress management techniques.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, there are specific circumstances where we may share your information with trusted partners or as required by law.
Data Security and Protection
We take the security of your personal information seriously and have implemented comprehensive measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and administrative safeguards.
Technical Safeguards
We use industry-standard encryption protocols (SSL/TLS) for data transmission, secure servers with regular security updates, firewalls, and intrusion detection systems. All sensitive data is encrypted both in transit and at rest.
Our administrative safeguards include regular staff training on data privacy, limited access controls where employees only access information necessary for their job functions, and regular audits of our data handling practices. We also maintain incident response procedures in case of any security breaches.
Your Privacy Rights
As a client of Teach Beam, you have several rights regarding your personal information. We're committed to making it easy for you to exercise these rights and maintain control over your data.
Access Your Data
You can request a copy of all personal information we have about you, including how we've used it and who we've shared it with.
Correct Inaccuracies
If you find any incorrect or outdated information in your profile, you can request corrections or updates at any time.
Delete Your Information
You can request deletion of your personal data, subject to certain legal and contractual obligations we may have.
Restrict Processing
You can ask us to limit how we use your information while we address any concerns you may have about data accuracy or processing.
Data Portability
You can request your data in a common format to transfer to another service provider if you choose to discontinue our services.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our stress management services and fulfill the purposes outlined in this privacy policy. The retention period varies depending on the type of information and our legal obligations.
Account information and service data are typically retained for the duration of your active engagement with our services plus three years for business continuity purposes. Financial records are kept for seven years as required by tax regulations. When data is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods.
Account Deletion Process
If you decide to close your account, we will delete your personal information within 30 days of your request, except for data we're legally required to retain. You'll receive confirmation once the deletion process is complete.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, analyze website traffic, and improve our service delivery.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website and your ability to access some features of our stress management platform.
International Data Transfers
While Teach Beam primarily operates within the United States, we may occasionally work with service providers or partners in other countries to deliver our stress management services. When international data transfers occur, we ensure appropriate safeguards are in place to protect your personal information.
We only transfer data to countries with adequate privacy protections or use contractual arrangements that provide equivalent protection to what you would receive under US privacy laws. You have the right to obtain information about these transfers and request copies of the safeguards we have in place.
Children's Privacy
Our stress management services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will delete that information immediately.
Teen Services
For teenagers aged 13-17 who may benefit from our stress management resources, we require explicit parental consent before collecting any personal information. Parents have the right to review, modify, or delete their teen's information at any time.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website at least 30 days before the changes take effect.
We encourage you to review this privacy policy regularly to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
Third-Party Services
Our website may contain links to third-party websites or integrate with external services that have their own privacy policies. We are not responsible for the privacy practices of these external sites or services. We encourage you to read the privacy policies of any third-party services you use in connection with our stress management programs.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These rights include the ability to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (though we do not sell personal information).
California residents can also designate an authorized agent to make privacy requests on their behalf. We may require verification of identity and proof of authorization before processing such requests. There is no fee for making these requests, and we will not discriminate against you for exercising your privacy rights.
Privacy Questions or Concerns?
If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us. We're here to help and ensure your privacy concerns are addressed promptly.
Email: support@amerancnls.com
Phone: +1 (859) 282-6644
Address: 12543 Laurel Grove Pl, Germantown, MD 20874, United States
We typically respond to privacy inquiries within 48 hours during business days and will work with you to resolve any concerns about your personal information.